Privacy Policy

MAARZ Collections – Privacy Policy

At MAARZ Collections, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our store, website, or social media platforms.

1. Information We Collect

We may collect the following information when you place an order or contact us:

  • Full name
  • Phone number
  • Email address
  • Shipping and billing address
  • Order details
  • Communication records (WhatsApp, Instagram, email inquiries)

2. How We Use Your Information

Your information is used only for the following purposes:

  • Processing and delivering your orders
  • Providing customer support
  • Handling exchanges and complaints
  • Sending order updates and notifications
  • Improving our services and customer experience

We do not sell or rent your personal information to any third party.

3. Data Protection

We take appropriate security measures to protect your personal data from:

  • Unauthorized access
  • Misuse or alteration
  • Loss or disclosure

Only authorized team members have access to your information for order fulfillment and support purposes.

4. Sharing of Information

We only share your information with trusted third parties when necessary, such as:

  • Courier and delivery companies
  • Payment processors (if applicable)

These parties are required to keep your information secure and use it only for service-related purposes.

5. Cookies and Tracking (If Applicable)

If MAARZ Collections uses a website, cookies may be used to:

  • Improve website performance
  • Understand customer preferences
  • Enhance browsing experience

You can disable cookies through your browser settings if you prefer.

6. Your Rights

You have the right to:

  • Request access to your personal data
  • Request correction or updates to your information
  • Request deletion of your data (where legally applicable)

7. Data Retention

We keep your personal information only for as long as needed to fulfill orders and provide customer support, unless a longer retention period is required by law.

8. Changes to This Policy

MAARZ Collections may update this Privacy Policy from time to time. Any changes will be reflected on our official communication channels.

9. Contact Us

If you have any questions about this Privacy Policy, you can contact us via:

  • WhatsApp
  • Instagram
  • Email